Every day across Texas, thousands of dedicated professionals at the Texas Health and Human Services Commission (HHSC) work to deliver vital services to individuals and families. These are the people who process benefit applications, care for vulnerable residents in state facilities, inspect long-term care centers, and provide behavioral health support across communities. Behind all of this essential human effort is a digital system that keeps it running smoothly: HHSC CAPPS.
HHSC CAPPS, the Centralized Accounting and Payroll/Personnel System, is the backbone of employee management for HHSC. It ensures that the agency’s workforce — one of the largest in the state — has access to the tools they need to handle timekeeping, payroll, personnel records, and compliance with ease and accuracy.
The individuals who depend on hhsc capps span every department within HHSC:
- Eligibility specialists meet with Texans seeking access to Medicaid, SNAP, and other programs, guiding them through application processes with compassion and precision.
- Direct support professionals and nurses care for patients in state hospitals and residential centers, often working long hours to ensure physical and emotional well-being.
- Public health officials monitor disease outbreaks, implement prevention programs, and deliver health education to at-risk communities.
- Inspectors visit long-term care and assisted living facilities to ensure safety, dignity, and quality of care.
- Administrative staff and IT teams support the systems and logistics needed to maintain smooth operations across the agency’s statewide footprint.
All of these professionals rely on hhsc capps for daily HR and payroll needs. Through the system, they can:
- Submit and track time and attendance
- View pay information and tax documents
- Manage health and retirement benefits
- Complete required training and certifications
- Access job openings and career development tools
- Update contact and employment records
For an agency as large and mission-critical as HHSC, consistency and clarity are essential. HHSC CAPPS plays a crucial role in minimizing administrative delays and giving employees direct access to the information and tools they need — no matter their role or location.
Whether someone is providing direct care in a residential center or reviewing policy updates in an administrative office, the platform creates a shared space that brings all employees into alignment with the agency’s values and goals.
More than just software, HHSC CAPPS is a support system — one that operates quietly in the background so that the real work can happen on the front lines. In the world of public service, where burnout is high and time is precious, having a reliable, centralized system matters.
It enables the people who serve Texas to focus less on paperwork and more on impact.
HHSC CAPPS: designed for the people who care for Texas.